Store Operations Lead

Rack Room Shoes; Monroe (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and guide staff under Store/Assistant Manager direction. The role may be full or part-time and focuses on delivering excellent service while meeting sales and operational objectives.

The Team Lead assists in training staff, maintains policy compliance, and acts in managerial capacity in the managers' absence. Retail leadership experience preferred.

Qualifications

• Background check is required.
• Strong verbal and written communication abilities.
• Proven managerial and organizational capabilities.

Responsibilities

• Assist in supervising day-to-day store operations.
• Provide leadership and training to staff.
• Ensure compliance with company policies.
• Maintain customer shopping experience and service standards.
• Support in payroll, inventory, and merchandising tasks.
• Handle customer issues with urgency and care.
• Contribute to achieving sales and operational goals.

Skills

Background check

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and guide staff under Store/Assistant Manager direction. The role may be full or part-time and focuses on delivering excellent service while meeting sales and operational objectives.

The Team Lead assists in training staff, maintains policy compliance, and acts in managerial capacity in the managers' absence. Retail leadership experience preferred.