Store Operations Lead & Training Coach

Goodwill Industries Of Middle Ga; Thomson (GA); On-site; USD 32,000 - 39,000; Full time

Job summary

Goodwill Industries Of Middle Ga in Thomson, GA is seeking a full-time retail associate to support the Store Manager in operating a store selling new and used merchandise. The role involves supervising staff, handling cash, and ensuring safety and compliance with agency policies.

You will engage in personal selling, train team members, receive inventory, and maintain records while addressing customer questions and resolving complaints.

Qualifications

• Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Must demonstrate initiative and willingness to work.
• Must have good verbal and written communication skills essential for communicating with subordinates and store customers.

Responsibilities

• Assist the Store Manager in operating the store selling new and used merchandise.
• Schedule employees and supervise store personnel to ensure compliance with agency policies and procedures.
• Instruct/enforce store safety and security procedures.
• Assist store personnel in selling merchandise and engage in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations; place stock in proper selling areas.
• Ensure sales procedures and methods are followed by sales staff.
• Perform daily administrative tasks, cash transactions, daily bank deposits, and ordering of supplies.
• Maintain store records, review sales receipts, and analyze efficiency of store operations.
• Train store personnel per guidelines, policies, and procedures.
• Assist customers and handle any customer complaints.

Skills

Sales experience

Cashier experience

Communication skills

Initiative

Education

College education preferred

Job description

Goodwill Industries Of Middle Ga in Thomson, GA is seeking a full-time retail associate to support the Store Manager in operating a store selling new and used merchandise. The role involves supervising staff, handling cash, and ensuring safety and compliance with agency policies.

You will engage in personal selling, train team members, receive inventory, and maintain records while addressing customer questions and resolving complaints.