Retail Operations Supervisor

Goodwill Industries Of Middle Ga; Gray (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries Of Middle Ga in Gray, GA seeks a full-time retail associate to assist the Store Manager in operating the store and serving customers. You will train staff, oversee scheduling and safety, handle cash and inventory, and contribute to daily store efficiency.

The role requires prior retail sales and management experience, strong communication, and a proactive work ethic. Availability for days, evenings, and weekends is expected.

Qualifications

• Must have sales and cashier experience with sufficient knowledge of accounting and bookkeeping.
• Must demonstrate initiative and willingness to work.
• Must have good verbal and written communication skills essential for communicating with subordinates and store customers.

Responsibilities

• Be an instructor in the subject of work to all who come to Goodwill for training or job placement assistance.
• Assist the Store Manager in scheduling employees and supervise store personnel ensuring compliance with agency policies and procedures.
• Instruct/enforce store safety and security procedures.
• Assist store personnel in selling merchandise and engage in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations; place stock in proper area and on selling fixture.
• Ensure sales procedures and methods are used correctly by employees.
• Assist in daily administrative and clerical functions of store operations, cash transactions, daily bank deposits and ordering of supplies.
• Maintain store records, review and analyze sales receipts, and determine efficiency of store operations.
• Assist in training store personnel per guidelines, policies, and procedures.
• Assist customers and handle customer complaints.

Skills

Sales and cashier experience

Accounting and bookkeeping

Verbal and written communication

Education

College education preferred

Job description

Goodwill Industries Of Middle Ga in Gray, GA seeks a full-time retail associate to assist the Store Manager in operating the store and serving customers. You will train staff, oversee scheduling and safety, handle cash and inventory, and contribute to daily store efficiency.

The role requires prior retail sales and management experience, strong communication, and a proactive work ethic. Availability for days, evenings, and weekends is expected.