Store Operations Lead — Shift Manager

Royal Farms; Oakland (MD); On-site; USD 21,000 - 28,000; Part time

Job summary

Royal Farms is seeking a part-time Shift Leader to oversee store operations in Maryland. The role acts as the Person in Charge when a senior leader is absent, guiding staff in customer service, food service, and safety while driving sales and cost controls.

Ideal candidates have strong leadership, supervisory and communication skills, with at least 1 year in food service or retail management preferred. Willingness to work flexible shifts and weekends is required.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated leadership ability and ability to develop team members.

Responsibilities

• Provide outstanding customer service and maintain high standards of service.
• Oversee shift operations as Person in Charge when needed.
• Assist store management with safety, compliance, and operational execution.
• Ensure food/beverage programs are executed 24/7 and maintain quality and cleanliness.
• Perform store side work and maintain a safe, organized work area.

Skills

Leadership

Supervisory skills

Customer service

Communication

Training

Education

High school diploma or GED

Tools

POS system

Job description

Royal Farms is seeking a part-time Shift Leader to oversee store operations in Maryland. The role acts as the Person in Charge when a senior leader is absent, guiding staff in customer service, food service, and safety while driving sales and cost controls.

Ideal candidates have strong leadership, supervisory and communication skills, with at least 1 year in food service or retail management preferred. Willingness to work flexible shifts and weekends is required.