Shift Leader: Food Service & Store Operations

Royal Farms; Catonsville (MD); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Royal Farms in Catonsville, MD is seeking a part-time Shift Leader to manage store operations during on‑duty hours, act as the Person in Charge when a more senior leader is not present, and support customer service, product availability, and safety.

You will coach team members, oversee shift tasks, handle POS and cash controls, ensure food and beverage execution, and uphold store standards. Flexible shifts including weekends are required to meet business needs.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Manage store operations on duty as the acting Person in Charge.
• Support customer service, product availability, and safety.
• Coach team members to deliver consistent, friendly service.
• Oversee shift tasks, POS transactions, and cash controls.
• Ensure food and beverage execution and store cleanliness.
• Uphold store standards and policies; follow SOPs and training materials.

Skills

Written communication

Verbal communication

Interpersonal skills

Supervisory skills

Organizational skills

Leadership

Team motivation

Education

High school diploma or GED

Job description

Royal Farms in Catonsville, MD is seeking a part-time Shift Leader to manage store operations during on‑duty hours, act as the Person in Charge when a more senior leader is not present, and support customer service, product availability, and safety.

You will coach team members, oversee shift tasks, handle POS and cash controls, ensure food and beverage execution, and uphold store standards. Flexible shifts including weekends are required to meet business needs.