Store Operations Lead & Key Carrier

The TJX Companies, Inc.; West Des Moines (IA); On-site; USD 2,066,000 - 2,204,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Job summary

The TJX Companies, Inc. is seeking a Key Carrier for HomeGoods in West Des Moines. This elevated role shifts between Coordinator and Key Carrier, requiring open availability including nights and weekends and a focus on exceptional customer service.

The position emphasizes leadership responsibilities, coaching Associates, and ensuring operations align with store policies and procedures.

Qualifications

• 1 year retail experience preferred.
• 6 months leadership experience preferred.
• Able to work a flexible schedule including nights and weekends.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to policy.
• Ensures store team adheres to procedures and openings/closes per guidelines.
• Provides coaching to Associates and supports training needs.

Skills

Customer service

Leadership potential

Communication

Team player

Job description

The TJX Companies, Inc. is seeking a Key Carrier for HomeGoods in West Des Moines. This elevated role shifts between Coordinator and Key Carrier, requiring open availability including nights and weekends and a focus on exceptional customer service.

The position emphasizes leadership responsibilities, coaching Associates, and ensuring operations align with store policies and procedures.