Store Operations Lead: Key Carrier & Coach

Winners Merchants International, L.P.; La Cañada Flintridge (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision

Paid holidays

Paid parental leave

Life insurance

Job summary

TJX Companies’ HomeGoods division is seeking a Key Carrier who can balance leadership with frontline coordination. This role emphasizes customer service, store operations, and leadership in managing staff during shifts.

Flexibility is required, including nights and weekends, with opportunities to grow within a Fortune 100 retailer. The position involves supervising store activities, coaching Associates, and ensuring policies are followed to deliver an exceptional customer experience.

Qualifications

• Open availability, including nights and weekends.
• Strong customer service and communication skills.
• Ability to act as Manager on Duty according to policy.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Ensures opening/closing procedures are executed according to guidelines.
• Provides coaching to Associates and addresses customer issues.

Skills

Flexible schedule

Customer service

Leadership

Job description

TJX Companies’ HomeGoods division is seeking a Key Carrier who can balance leadership with frontline coordination. This role emphasizes customer service, store operations, and leadership in managing staff during shifts.

Flexibility is required, including nights and weekends, with opportunities to grow within a Fortune 100 retailer. The position involves supervising store activities, coaching Associates, and ensuring policies are followed to deliver an exceptional customer experience.