Store Operations Lead — Elevate Customer Experience

Five Below; Falls Church (VA); On-site; USD 42,000 - 52,000; Part time

Job summary

Five Below in Falls Church, VA is seeking a Store Manager to lead daily store operations, supervise crew, and ensure a WOW customer experience. You will open/close the store, manage cash and schedules, and partner with leadership to drive sales and control costs.

This hourly, entry-level management role requires at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced environment. College experience preferred.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wowers customers with a fast, friendly checkout experience.
• Oversee daily activities of store associates and ensure customer service excellence.
• Assist with receiving, unpacking, and stocking of new merchandise.
• Act as Manager on Duty and handle store operations and staff issues.
• Open or close the store, secure cash, lock doors, and set alarms.
• Support onboarding and training of associates on policies and procedures.
• Drive store sales and control expenses through merchandising and service.
• Partner with store leadership on merchandising and recovery procedures.
• Perform store maintenance and keep stock room organized.

Skills

Communication skills

Verbal and written communication

Multi-tasking

Creative thinking

Calm under pressure

Team leadership

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Falls Church, VA is seeking a Store Manager to lead daily store operations, supervise crew, and ensure a WOW customer experience. You will open/close the store, manage cash and schedules, and partner with leadership to drive sales and control costs.

This hourly, entry-level management role requires at least 1 year of management experience, strong communication, and the ability to multi-task in a fast-paced environment. College experience preferred.