Store Operations Lead: Elevate Customer Experience

Kroger Family of Companies; Champaign (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

Kroger Family of Companies is seeking a Store Supervisor to oversee total store operations in the absence of store management. The role requires leadership, strong communication, and the ability to manage merchandising, customer service, and safety protocols across all store areas.

Responsibilities include supervising teams, driving sales, controlling shrink, and ensuring compliance with policies. A background check and basic math skills are required, with a flexible shift schedule and a focus

Qualifications

• Supervisory/leadership experience required.
• Dependability and integrity in work history.
• Ability to pass a preemployment background check.
• Knowledge of basic math.
• Effective communication and reading skills.
• Ability to handle stressful situations.

Responsibilities

• Assist store management and team in delivering a favorable customer shopping experience.
• Lead teams in planning, implementing, and executing merchandising and operating initiatives.
• Identify opportunities in the store and develop timely solutions with action plans.
• Drive sales with store management while managing shrink.
• Support management in reducing turnover and maintaining store operations.
• Help manage labor and supply costs to meet customer service and financial targets.
• Ensure returns and exchanges comply with company policies and satisfy customers.

Skills

Supervisory experience

Dependability

Communication skills

Stress management

Math basics

Job description

Kroger Family of Companies is seeking a Store Supervisor to oversee total store operations in the absence of store management. The role requires leadership, strong communication, and the ability to manage merchandising, customer service, and safety protocols across all store areas.

Responsibilities include supervising teams, driving sales, controlling shrink, and ensuring compliance with policies. A background check and basic math skills are required, with a flexible shift schedule and a focus