Customer Experience Leader — Store Operations

Kroger; Evansville (IN); On-site; USD 52,000 - 72,000; Full time

Job summary

Kroger is seeking an experienced supervisor to oversee total store operations in the absence of the Store Manager or Store Manager in Training. You will lead cashiering, stocking, maintenance, and safety, ensuring exceptional customer service and adherence to company policies.

Join a team that values respect, integrity, and teamwork while driving sales and controlling costs in a dynamic Evansville store environment.

Qualifications

• Supervisory or leadership experience required.
• Dependability and integrity emphasized as core values.
• Ability to pass a pre-employment background check.
• Basic math skills needed in daily operations.
• Effective communication and reading skills.
• Ability to handle stressful situations in a fast-paced store setting.

Responsibilities

• Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning.
• Assist store management and team members in delivering a favorable customer shopping experience.
• Lead teams in planning, implementing and executing merchandising and operating initiatives.
• Identify opportunities in the store and develop plans to implement improvements.
• Help maximize sales and profits while managing shrink and costs.
• Support labor and supply cost management to meet service and financial targets.
• Ensure safe handling of customer transactions and adherence to policies.
• Oversee total store operations in absence of Store Manager or Store Manager in Training.

Skills

Supervisory experience

Communication skills

Reading skills

Dependability

Integrity

Ability to handle stressful situations

Job description

Kroger is seeking an experienced supervisor to oversee total store operations in the absence of the Store Manager or Store Manager in Training. You will lead cashiering, stocking, maintenance, and safety, ensuring exceptional customer service and adherence to company policies.

Join a team that values respect, integrity, and teamwork while driving sales and controlling costs in a dynamic Evansville store environment.