Store Operations Lead: Drive Stock, Service & Growth

JCPenney; Seymour (IN); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Paid vacation/holidays

Job summary

JCPenney in Seymour, IN is seeking an Operations Supervisor responsible for driving store performance through leadership of Operations associates and execution of daily tasks that support profitable sales growth.

You will oversee customer service, inventory control (RFID), pricing/signing, stockroom operations, and safety initiatives, while developing and coaching team members. A minimum of 2 years retail leadership and a bachelor’s degree or equivalent is required.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor degree or equivalent work experience.
• Strong communication and leadership skills.

Responsibilities

• Direct the team and resolve customer issues professionally.
• Oversee store operations including inventory updates and RFID processes.
• Manage pricing/signing, stockroom processes, and logistics with third‑party carriers.
• Coach associates and ensure policy compliance and performance standards.

Skills

Retail leadership

Customer service

Team coaching

Education

Bachelor's degree or equivalent

Job description

JCPenney in Seymour, IN is seeking an Operations Supervisor responsible for driving store performance through leadership of Operations associates and execution of daily tasks that support profitable sales growth.

You will oversee customer service, inventory control (RFID), pricing/signing, stockroom operations, and safety initiatives, while developing and coaching team members. A minimum of 2 years retail leadership and a bachelor’s degree or equivalent is required.