Store Operations Lead — Customer WOW & Growth

Five Below; Matthews (NC); Sur place; USD 15 000 - 21 000; Temps partiel

Résumé du poste

Five Below in Matthews, NC is seeking a capable leader to act as Manager on Duty, overseeing daily store operations, cash handling, and guest services. You will train crew on Five Below’s BEST customer service standards and help ensure smooth opening and closing procedures.

The role supports store leadership in merchandising and sales growth while maintaining a high-energy, WOWplace environment. The candidate should have at least 1 year of management experience, strong communication skills, and

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to work flexible schedule including weekends and evenings.

Responsabilités

• Oversee daily store operations and assist with staffing.
• Train crew on customer service standards and procedures.
• Open or close the store, secure cash, and ensure alarms are set.
• Drive sales through merchandising and excellent guest engagement.

Connaissances

Management experience

Verbal & written communication

Multi-tasking

Creative thinking

Flexible scheduling

Formation

High School Diploma

Description du poste

Five Below in Matthews, NC is seeking a capable leader to act as Manager on Duty, overseeing daily store operations, cash handling, and guest services. You will train crew on Five Below’s BEST customer service standards and help ensure smooth opening and closing procedures.

The role supports store leadership in merchandising and sales growth while maintaining a high-energy, WOWplace environment. The candidate should have at least 1 year of management experience, strong communication skills, and