Store Operations Lead — Drive Sales & Customer WOW

Five Below; Laurinburg (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Health coverage

Job summary

Five Below is hiring for a store leadership role focused on customer service and operations in Laurinburg, NC. You will supervise store associates, train staff, and manage daily operations during opening and closing shifts.

The position emphasizes positive guest experiences, merchandising, and cost control, with a flexible schedule including evenings and weekends. Minimum 1 year of management and strong communication are required.

Qualifications

• High School diploma or equivalent required; college experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.

Responsibilities

• WOW the customer through personal contact and a fast, friendly checkout.
• Oversee daily activities of store associates and supervise staff.
• Assist with receiving, unpacking, and stocking for quick floor placement.
• Act as Manager on Duty when needed and handle store operations.
• Open/close procedures including cash handling and alarms.
• Support onboarding and training to improve performance.
• Drive sales and control expenses through merchandising and service.

Skills

Management experience

Verbal & written communication

Multi-tasking

Creative thinking

Composure under pressure

Customer service

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below is hiring for a store leadership role focused on customer service and operations in Laurinburg, NC. You will supervise store associates, train staff, and manage daily operations during opening and closing shifts.

The position emphasizes positive guest experiences, merchandising, and cost control, with a flexible schedule including evenings and weekends. Minimum 1 year of management and strong communication are required.