Store Operations Lead - Customer Service & Sales

Hibbett, Inc.; Wilmington (NC); Presencial; USD 14.000 - 20.000; Jornada completa

Descripción de la vacante

Hibbett, Inc. in Wilmington, NC is seeking an Assistant Manager to support Store Manager in daily operations.

You will assist with selling, restocking, merchandising, ordering, and scheduling while upholding company policies and delivering exceptional customer service. This role requires 1-3 years of customer service experience, strong interpersonal skills, and the ability to lead a team in a fast-paced retail environment.

Formación

• Retail experience in footwear/apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative.
• Detail-oriented with ability to multitask.
• Team-player focused on customer service and selling merchandise.

Responsabilidades

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of entire store in the Store Manager's absence.
• Lead store operations and provide guidance to employees.
• Ensure inventory, sales statistics, and expenses are monitored for profitability.
• Promote and sell services and merchandise and uphold company policies.
• Deliver outstanding customer service as outlined in manuals.
• Manage customer flow and assist multiple customers during peak periods.

Conocimientos

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Detail oriented

Self-starter

Team-player

Descripción del empleo

Hibbett, Inc. in Wilmington, NC is seeking an Assistant Manager to support Store Manager in daily operations.

You will assist with selling, restocking, merchandising, ordering, and scheduling while upholding company policies and delivering exceptional customer service. This role requires 1-3 years of customer service experience, strong interpersonal skills, and the ability to lead a team in a fast-paced retail environment.