Assistant Store Manager — Lead Merchandising, Service & Ops

R301US Hibbett Retail, Inc.; High Point (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Hibbett Retail, Inc. in High Point, NC is seeking an Assistant Manager in Operations to support the Store Manager with daily store functions, merchandising, restocking, and customer service. You will uphold policies, promote merchandise, and maintain strong control of inventory and standards.

The role is non-exempt and hourly, requiring the ability to lead in the Store Manager’s absence, and to deliver outstanding service during peak periods while supporting store profitability.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Produce and give extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Protect the company’s assets and financial information by ensuring internal control procedures.

Skills

Excellent interpersonal and

communication skills

Team-player

Self-starter

Attention to detail

Fast-paced environment

Job description

Hibbett Retail, Inc. in High Point, NC is seeking an Assistant Manager in Operations to support the Store Manager with daily store functions, merchandising, restocking, and customer service. You will uphold policies, promote merchandise, and maintain strong control of inventory and standards.

The role is non-exempt and hourly, requiring the ability to lead in the Store Manager’s absence, and to deliver outstanding service during peak periods while supporting store profitability.