Store Assistant Manager - Customer Experience & Ops

Hibbett, Inc.; Charlotte (NC); On-site; USD 16,000 - 23,000; Full time

Job summary

Hibbett Retail, Inc. is hiring an Assistant Manager in Charlotte, NC. The role supports the Store Manager in daily store operations, merchandising, customer service, and staff supervision.

The position emphasizes guest-focused service, team leadership, and adherence to company policies. The Assistant Manager will be knowledgeable across product areas, assist with inventory, and uphold performance standards as outlined in manuals.

Qualifications

• Experience in retail, preferably footwear/athletic apparel.
• Customer service experience required (1–3 years).
• Strong interpersonal and communication skills.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering and scheduling.
• Take supervisory role in Store Manager’s absence.
• Assist in recruiting, training and evaluating personnel.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Initiative / self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. is hiring an Assistant Manager in Charlotte, NC. The role supports the Store Manager in daily store operations, merchandising, customer service, and staff supervision.

The position emphasizes guest-focused service, team leadership, and adherence to company policies. The Assistant Manager will be knowledgeable across product areas, assist with inventory, and uphold performance standards as outlined in manuals.