Retail Assistant Manager: Customer Experience & Merchandising

R301US Hibbett Retail, Inc.; Williamston (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Williamston, NC is seeking an Assistant Manager to support store operations with a strong customer service emphasis. You will assist the Store Manager, supervise staff in their absence, and help with merchandising, inventory, and scheduling.

The role requires knowledge across departments, a proactive stance on store goals, and the ability to train and evaluate team members while maintaining excellent service standards.

Qualifications

• Experience working in a retail environment, preferably footwear and apparel.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and achieve store goals.

Responsibilities

• Assist the Store Manager with selling, restocking, merchandising, ordering and scheduling.
• Take over store responsibilities in the Store Manager’s absence.
• Participate in recruiting, training and evaluating staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics and expenses to support profitability.
• Direct staff to ensure department standards and tasks are completed.
• Support customer service excellence and help customers as needed.
• Promote and sell services and merchandise offered by the store.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

Hibbett Retail, Inc. in Williamston, NC is seeking an Assistant Manager to support store operations with a strong customer service emphasis. You will assist the Store Manager, supervise staff in their absence, and help with merchandising, inventory, and scheduling.

The role requires knowledge across departments, a proactive stance on store goals, and the ability to train and evaluate team members while maintaining excellent service standards.