Store Operations Lead - Customer Service & Receiving

Burlington Coat Factory Whse. Corp.; United States; Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Benefits package including health,^1,^

401(k) plan

Descripción de la vacante

Burlington Stores, Inc. is seeking an Operations Service Manager to lead store teams and optimize day-to-day operations in a fast-paced retail environment. You will coach cashiers and customer service staff, oversee receiving and inventory processes, and ensure consistent, high-quality service for customers nationwide.

The role requires strong leadership, hands-on staffing, and the ability to manage schedules, protect company funds, and drive results in a multi-unit retail setting.

Formación

• 3+ years of Retail Management or Store Operations experience
• Flexible work schedule including mornings, nights, weekends and holidays
• Experience with scheduling and reporting software
• Ability to lift and move boxes up to 40 lbs

Responsabilidades

• Lead the Customer Service and Cashier teams, ensuring policy compliance and high standards of service
• Oversee the Receiving team and inventory accuracy, including transfers, debits, damages, and chargebacks
• Act as Manager on Duty (MOD) and support store leadership with staffing, sourcing, interviewing and training

Conocimientos

Retail management

Store operations

Descripción del empleo

Burlington Stores, Inc. is seeking an Operations Service Manager to lead store teams and optimize day-to-day operations in a fast-paced retail environment. You will coach cashiers and customer service staff, oversee receiving and inventory processes, and ensure consistent, high-quality service for customers nationwide.

The role requires strong leadership, hands-on staffing, and the ability to manage schedules, protect company funds, and drive results in a multi-unit retail setting.