Retail Operations Leader — Service & Receiving Expert

Burlington Stores; Greenbelt (MD); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Associate discount

Medical, dental & vision coverage

401(k) plan

Paid time off

Zusammenfassung

Burlington Stores is seeking an Operations Service Manager to lead Customer Service and Cashier teams, manage store operations and drive performance in a fast-paced environment.

You will guide receiving, inventory accuracy, and compliance while coaching supervisors and staff to deliver exceptional service and professional standards. This role emphasizes leadership, coaching and cross-functional collaboration.

Qualifikationen

• 3+ years of Retail Management or Store Operations experience in a multi-unit retail environment.
• Ability to work a flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing up to 40 lbs.
• Experience using scheduling and reporting computer software.
• Travel may be required.

Aufgaben

• Lead the Customer Service and Cashier teams to ensure policy compliance and high service levels.
• Oversee operations and receiving SOPs and inventory accuracy with the Receiving Supervisor.
• Act as Manager on Duty (MOD) to model leadership and drive store results.
• Support staffing, interviewing, training and succession planning for the store team.
• Communicate effectively with District and Regional Management.

Kenntnisse

Retail Management

Store Operations

Scheduling Software

Inventory Control

Team Leadership

Jobbeschreibung

Burlington Stores is seeking an Operations Service Manager to lead Customer Service and Cashier teams, manage store operations and drive performance in a fast-paced environment.

You will guide receiving, inventory accuracy, and compliance while coaching supervisors and staff to deliver exceptional service and professional standards. This role emphasizes leadership, coaching and cross-functional collaboration.