Store Operations Lead: Customer Service & Receiving

Burlington Coat Factory Whse. Corp.; Sioux Falls (SD); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

Life & disability insurance

Paid time off & holidays

401(k) plan

Job summary

Burlington Stores, Inc. is seeking an Operations Service Manager in Sioux Falls to lead Customer Service and Cashier teams, oversee daily store operations, and drive strong performance.

You will model the company’s values, coach associates, and partner with district and regional management to optimize service and efficiency. The role requires 3+ years in retail management, flexibility for varied shifts, and the ability to lift 40 lb.

Qualifications

• 3+ years of Retail Management or Store Operations experience in a large-format retail environment.

Responsibilities

• Lead Customer Service and Cashier teams; ensure compliance with policies and protect company assets.
• Oversee receiving, inventory accuracy, and store flow; act as MOD and drive results.
• Support staffing, interviewing, training, and succession planning across store operations.

Job description

Burlington Stores, Inc. is seeking an Operations Service Manager in Sioux Falls to lead Customer Service and Cashier teams, oversee daily store operations, and drive strong performance.

You will model the company’s values, coach associates, and partner with district and regional management to optimize service and efficiency. The role requires 3+ years in retail management, flexibility for varied shifts, and the ability to lift 40 lb.