Store Operations Lead – Customer Service Champion

CVS Health; Dover (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team, ensuring smooth operations and exceptional customer service. You will lead the store staff when managers are not on site and oversee opening and closing procedures to uphold performance.

You should be prepared for a flexible schedule, supervise teams, and drive merchandising and customer care initiatives while protecting confidentiality and following policy.

Qualifications

• Deductive reasoning and analytical skills required.

Responsibilities

• Lead store staff in the absence of management to ensure smooth operations.
• Handle customer inquiries and resolve issues per policy to promote a positive shopping experience.
• Price merchandise, stock shelves and manage displays per planograms and promotional events.
• Ensure opening and closing procedures are completed accurately and on time.
• Maintain customer confidentiality and comply with company policies.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team, ensuring smooth operations and exceptional customer service. You will lead the store staff when managers are not on site and oversee opening and closing procedures to uphold performance.

You should be prepared for a flexible schedule, supervise teams, and drive merchandising and customer care initiatives while protecting confidentiality and following policy.