Store Shift Lead — Customer Service & Operations

CVS Health; Saint Clair Shores (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and performance, while fostering customer loyalty through outstanding service. When managers are absent, you lead the staff to ensure smooth operations and completion of opening and closing tasks.

You will supervise, guide, and communicate with the store crew, ensuring confidentiality and adherence to policy, while maintaining a positive shopping experience for CVS customers.

Qualifications

• Requires high school diploma or equivalent.
• Experience in retail supervision preferred.
• Strong communication and analytical skills required.

Responsibilities

• Lead store staff when managers are unavailable to ensure smooth operations.
• Deliver excellent customer service and resolve issues per policy.
• Supervise team, assign tasks, and monitor performance.
• Maintain merchandising, pricing, and stock levels.
• Support opening and closing procedures.

Skills

Analytical skills

Deductive reasoning

Computer skills

Advanced communication

Supervision

Education

High School Diploma

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and performance, while fostering customer loyalty through outstanding service. When managers are absent, you lead the staff to ensure smooth operations and completion of opening and closing tasks.

You will supervise, guide, and communicate with the store crew, ensuring confidentiality and adherence to policy, while maintaining a positive shopping experience for CVS customers.