Store Operations Lead - Customer Service Excellence

CVS Health; Georgetown (MA); Vor Ort; USD 23.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Zusammenfassung

CVS Health is seeking a Shift Supervisor to support the Store Management team at CVS/pharmacy. This full-time role focuses on store execution, customer service, and team leadership to ensure a smooth operation and a positive shopping experience.

In the absence of a manager, you will lead the store crew, supervise activities, and ensure opening/closing tasks are completed accurately. A comprehensive benefits package is offered with typical 40-hour weeks.

Qualifikationen

• Deductive reasoning, analytical and computer skills required.
• Advanced communication and supervision skills needed.
• Flexibility to work early mornings, overnights, weekends and overtime as needed.

Aufgaben

• Support Store Management in driving store execution and performance.
• Lead staff in absence of manager and ensure opening/closing procedures are completed.
• Assist customers and resolve complaints while upholding CVS customer service standards.
• Maintain product presentation, price merchandise, stock shelves and manage displays.

Kenntnisse

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

CVS Health is seeking a Shift Supervisor to support the Store Management team at CVS/pharmacy. This full-time role focuses on store execution, customer service, and team leadership to ensure a smooth operation and a positive shopping experience.

In the absence of a manager, you will lead the store crew, supervise activities, and ensure opening/closing tasks are completed accurately. A comprehensive benefits package is offered with typical 40-hour weeks.