Store Operations Lead - Customer Experience & Team Growth

Five Below; Greeley (CO); On-site; USD 23,000 - 28,000; Full time

Job summary

Five Below is hiring a store leader in a dynamic, fast-paced environment. You will supervise crew, maintain store operations, and ensure top-notch customer experiences on the sales floor.

Ideal candidates have at least 1 year of management experience, strong verbal and written communication, and the ability to multi-task under pressure while maintaining a positive, energetic attitude.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers through personal contact and trains crew on the BEST customer service experience.
• Oversees daily activities of store associates and ensures excellent service.
• Assists with receiving, unpacking, and organizing new stock for sales floor.
• Acts as Manager on Duty, handling operations, staff, and urgent issues.
• Manages opening/closing procedures, cash security, and alarms.

Skills

Excellent verbal communication

Written communication

Multi-tasking

Creative thinking

Calm under pressure

Flexible schedule

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below is hiring a store leader in a dynamic, fast-paced environment. You will supervise crew, maintain store operations, and ensure top-notch customer experiences on the sales floor.

Ideal candidates have at least 1 year of management experience, strong verbal and written communication, and the ability to multi-task under pressure while maintaining a positive, energetic attitude.