Store Operations Lead: Customer Experience & Sales

S and G stores; Fowlerville (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

S and G stores in Michigan is seeking a Shift Lead to support the store manager and ensure efficient operation while complying with federal, state, local laws and Company policies.

You will provide customer service leadership, maintain a clean, organized store, handle cash and card transactions, assist with merchandising, monitor transactions, and help rotate foodservice products to keep items fresh.

Qualifications

• Retail experience / Customer Service Experience Required.
• Able to occasionally lift 50 pounds.
• Able to stand for an entire shift.
• Comfortable working in intermittent temperatures.

Responsibilities

• Provides excellent customer service leadership.
• Ensures that all company policies are being followed.
• Promotes and maintains a clean and organized store appearance inside and out.
• Can handle cash and card-based transactions with efficiency and integrity.
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals.
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement.
• Monitors store activities to ensure that transactions are taking place in the proper manner.
• Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.

Skills

Retail experience

Customer service

Cash handling

Job description

S and G stores in Michigan is seeking a Shift Lead to support the store manager and ensure efficient operation while complying with federal, state, local laws and Company policies.

You will provide customer service leadership, maintain a clean, organized store, handle cash and card transactions, assist with merchandising, monitor transactions, and help rotate foodservice products to keep items fresh.