Shift Lead: Store Operations & Customer Service

S&G Stores; Warren (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

S&G Stores in Warren, Michigan, is seeking a Shift Lead to support the store manager in compliance with laws and policies, while ensuring excellent customer service and efficient store operations. Responsibilities include promoting a clean store, handling transactions, responding to emergencies, and maintaining product integrity. Candidates must have retail and customer service experience, be able to lift up to 50 pounds, and work various shifts including weekends and holidays.

Qualifications

• Retail experience / Customer Service Experience Required.
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time.

Responsibilities

• Provides excellent customer service leadership.
• Ensures that all company policies are being followed.
• Promotes and maintains a clean and organized store appearance inside and out.
• Can handle cash and card-based transactions with efficiency and integrity.
• Responds quickly to all emergencies for the safety and security of customers and employees.

Skills

Retail experience

Customer Service Experience

Job description

S&G Stores in Warren, Michigan, is seeking a Shift Lead to support the store manager in compliance with laws and policies, while ensuring excellent customer service and efficient store operations. Responsibilities include promoting a clean store, handling transactions, responding to emergencies, and maintaining product integrity. Candidates must have retail and customer service experience, be able to lift up to 50 pounds, and work various shifts including weekends and holidays.