Retail Shift Lead: Service, Merch & Operations

S&G Stores; Michigan; On-site; USD 18,000 - 23,000; Full time

Job summary

S&G Stores in Michigan is seeking a Shift Lead to support the store manager and help ensure efficient operations and policy compliance. The role focuses on supervising staff, driving sales, and maintaining loss prevention practices.

Responsibilities include leading customer service efforts, maintaining store appearance, and ensuring proper execution of merchandising programs. The position requires physical stamina and flexibility to work various shifts, including weekends and holidays.

Qualifications

• Retail experience required.
• Customer service experience preferred.

Responsibilities

• Provides excellent customer service leadership.
• Promotes and maintains a clean and organized store appearance inside and out.
• Can handle cash and card-based transactions with efficiency and integrity.
• Responds quickly to emergencies for safety and security of customers and employees.
• Ensures merchandising and marketing programs are executed properly with plan-o-gram integrity and sign placement.

Skills

Retail experience

Customer service

Job description

S&G Stores in Michigan is seeking a Shift Lead to support the store manager and help ensure efficient operations and policy compliance. The role focuses on supervising staff, driving sales, and maintaining loss prevention practices.

Responsibilities include leading customer service efforts, maintaining store appearance, and ensuring proper execution of merchandising programs. The position requires physical stamina and flexibility to work various shifts, including weekends and holidays.