Store Operations Lead — Customer Experience Champion

Walgreens; Barnegat Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in the United States is seeking a reliable retail team member to open and close the store in management's absence, handle cash, and ensure the floor and stock room are ready for business.

You will process returns, voids, refunds, and cash drops, while delivering a distinctive customer experience and assisting customers with products and services. The role supports inventory, pricing, vendor deliveries, and displays, with a focus on safety and compliance.

Qualifications

• 1 year of leadership or key holder experience.
• Fluent in reading, writing, and speaking English.
• Strong customer service mindset.

Responsibilities

• Open and close store in absence of management, with cash handling.
• Process returns, void orders, refunds, and cash drops.
• Deliver a distinctive customer experience and assist customers.
• Maintain inventory accuracy and price changes per policy.
• Assist with vendor deliveries and backroom operations.
• Ensure compliance with safety and local regulations.

Skills

Leadership experience

Customer service

Cash handling

Fluent English

Education

PTCB certification or Pharmacy license

Job description

Walgreens in the United States is seeking a reliable retail team member to open and close the store in management's absence, handle cash, and ensure the floor and stock room are ready for business.

You will process returns, voids, refunds, and cash drops, while delivering a distinctive customer experience and assisting customers with products and services. The role supports inventory, pricing, vendor deliveries, and displays, with a focus on safety and compliance.