Store Operations Lead — Customer Experience Champion

Walgreens; Albert Lea (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Albert Lea, MN is seeking a capable team member able to open and close the store when management is not present, handle cash, and prepare the floor and stock room for the day. You will assist with vendor deliveries, pricing, and basic bookkeeping tasks while delivering friendly customer service.

The role emphasizes inventory accuracy, product placement, and maintaining compliant store standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Assists with inventory accuracy, pricing changes, and backroom organization to support store operations.

Skills

Leadership experience

Customer service

Team coordination

Job description

Walgreens in Albert Lea, MN is seeking a capable team member able to open and close the store when management is not present, handle cash, and prepare the floor and stock room for the day. You will assist with vendor deliveries, pricing, and basic bookkeeping tasks while delivering friendly customer service.

The role emphasizes inventory accuracy, product placement, and maintaining compliant store standards.