Store Operations Lead | Customer Experience & Cash Control

Walgreens; Madisonville (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Madisonville, TN, is seeking a team member to open and close the store in the absence of management, handle cash and pricing duties, and ensure a positive customer experience throughout shifts. You will assist with inventory, displays, and backroom operations while upholding company policies and delivering friendly service.

The role emphasizes operating the sales floor, supporting pharmacy out window as needed, and maintaining store standards for security and appearance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Greets customers and offers assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy and handles pricing and signage.
• Assists with vendor deliveries and backdoor access for deliveries.
• Keeps store clean, organized, and compliant with policies.

Skills

Leadership

Customer service

English language

Job description

Walgreens in Madisonville, TN, is seeking a team member to open and close the store in the absence of management, handle cash and pricing duties, and ensure a positive customer experience throughout shifts. You will assist with inventory, displays, and backroom operations while upholding company policies and delivering friendly service.

The role emphasizes operating the sales floor, supporting pharmacy out window as needed, and maintaining store standards for security and appearance.