Shift Lead - Store Operations & Customer Experience

Walgreens; Nashville (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Nashville seeks a Store Lead to open and close the store when management is absent, handling cash and deliveries, and ensuring the floor and stock room are ready for the business day.

The role focuses on delivering a distinctive customer experience, assisting with product inquiries, and maintaining accurate pricing, inventory, and displays while following policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and maintains cash drops and register accuracy.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues to ensure a positive experience.
• Maintains store operations, pricing, inventory counts, and displays according to policy.

Skills

Retail leadership

Customer service

Cash handling

Job description

Walgreens in Nashville seeks a Store Lead to open and close the store when management is absent, handling cash and deliveries, and ensuring the floor and stock room are ready for the business day.

The role focuses on delivering a distinctive customer experience, assisting with product inquiries, and maintaining accurate pricing, inventory, and displays while following policies and procedures.