Store Operations Lead — Customer Experience

Walgreens; Palmer Township (PA); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Palmer Township, PA is seeking a store associate to open/close the store, handle cash, assist customers, and support daily operations in the absence of management.

The role emphasizes delivering a friendly, proactive customer experience, coordinating with team members, and ensuring accurate pricing and inventory control. Must be able to pass background checks and handle daily risks with integrity.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluency in reading, writing, and speaking English.
• Ability to handle cash and operate the POS accurately.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change for registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains store keys, supervises team, and supports vendor deliveries.
• Executes pricing, displays, inventory counts, and general housekeeping.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification

Tools

POS system

Cash handling

Inventory management

Job description

Walgreens in Palmer Township, PA is seeking a store associate to open/close the store, handle cash, assist customers, and support daily operations in the absence of management.

The role emphasizes delivering a friendly, proactive customer experience, coordinating with team members, and ensuring accurate pricing and inventory control. Must be able to pass background checks and handle daily risks with integrity.