Store Shift Lead: Customer Experience & Operations

Walgreens; West Chester (Chester County); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in West Chester, PA is seeking an associate to support store operations, cash handling, and customer service. You will open/close the store when management is away, manage cash drops, process returns and refunds, and help ensure all pricing and displays are accurate.

The role focuses on delivering a delightful customer experience, assisting in daily tasks, and maintaining store standards across front and back areas.

Qualifications

• One year of prior retail work experience as a retail key carrier or shift leader.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash duties.
• Completes product returns, refunds, cash drops, and various price/stock tasks.
• Engages customers to deliver a distinctive customer experience and supports service goals.

Skills

Retail experience

Cash handling

English fluency

Customer service

Job description

Walgreens in West Chester, PA is seeking an associate to support store operations, cash handling, and customer service. You will open/close the store when management is away, manage cash drops, process returns and refunds, and help ensure all pricing and displays are accurate.

The role focuses on delivering a delightful customer experience, assisting in daily tasks, and maintaining store standards across front and back areas.