Store Operations Lead - Customer Experience

Walgreens; Kitty Hawk (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate to support open/close duties in the absence of management, manage cash and ensure the floor and stock room readiness for the day. You will assist with returns, refunds, and cash drops while delivering a distinctive customer experience.

The role emphasizes greeting customers, offering help, and applying Walgreens service traits to ensure satisfaction and smooth store operations.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or state pharmacy license as required by state.

Responsibilities

• Open and close store in the absence of management, including cash handling and ensuring readiness for business day.
• Process returns, refunds, cash drops, and price verifications.
• Provide exceptional customer service and model Walgreens service traits.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a store associate to support open/close duties in the absence of management, manage cash and ensure the floor and stock room readiness for the day. You will assist with returns, refunds, and cash drops while delivering a distinctive customer experience.

The role emphasizes greeting customers, offering help, and applying Walgreens service traits to ensure satisfaction and smooth store operations.