Store Operations Lead – Customer Experience

Five Below; Oceanside (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health coverage

Equal Opportunity Employer

Job summary

Five Below is seeking an hourly store leader to oversee daily operations and guide team performance. You will manage opening/closing procedures, cash handling, and delivery of exceptional service on the sales floor.

The role requires strong communication, multi-tasking, and a passion for customer satisfaction. Join a fast-paced environment with opportunities for growth and flexible scheduling to meet business needs.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and adapt to a fast-paced environment.

Responsibilities

• Oversee daily store operations and staff performance.
• Assist with opening/closing procedures and cash handling.
• Provide training on store policies and customer service.
• Drive sales through merchandising and superior customer care.
• Ensure a clean, organized stockroom and sales floor.
• Respond to customer issues and communicate with management.

Skills

Management experience

Customer service

Communication skills

Multi-tasking

Team leadership

Education

High School Diploma or equivalent

Job description

Five Below is seeking an hourly store leader to oversee daily operations and guide team performance. You will manage opening/closing procedures, cash handling, and delivery of exceptional service on the sales floor.

The role requires strong communication, multi-tasking, and a passion for customer satisfaction. Join a fast-paced environment with opportunities for growth and flexible scheduling to meet business needs.