Store Operations Lead - Customer Experience

Five Below; Dallas (TX); On-site; USD 13,000 - 19,000; Part time

Job summary

Five Below in Dallas is seeking a part-time Retail Store Supervisor to lead a team in delivering fast, friendly service and a WOW customer experience. You will train associates, oversee daily operations, and help with receiving and merchandising to maximize sales while maintaining store standards.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multitask in a fast-paced retail environment. Evening/weekend shifts may be required.

Qualifications

• High school diploma or equivalent required.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Ensure crew wows customers with friendly, efficient service.
• Train crew on best customer service practices.
• Oversee daily store operations and staff performance.
• Assist with receiving, stocking, and merchandising.
• Open or close the store; manage cash handling and security.

Skills

Communication skills

Multi-tasking

Leadership

Customer service

Education

High school diploma

College experience preferred

Job description

Five Below in Dallas is seeking a part-time Retail Store Supervisor to lead a team in delivering fast, friendly service and a WOW customer experience. You will train associates, oversee daily operations, and help with receiving and merchandising to maximize sales while maintaining store standards.

The role requires at least 1 year of management experience, strong communication skills, and the ability to multitask in a fast-paced retail environment. Evening/weekend shifts may be required.