Store Operations Lead

Five Below, Inc.; Missouri; On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below in Missouri seeks an experienced supervisor to wow customers through personal interaction and lead store associates in daily operations. You will train crew on BEST service, oversee tasks, and ensure a smooth checkout experience.

The role includes opening/closing duties, cash handling, and maintaining store readiness. Flexible scheduling, including weekends, is required. Equal opportunity employer with benefits information available on the company benefits site.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task and handle fast-paced store environment.
• Creative thinking to improve customer experience and operations.
• Must maintain composure under pressure and handle urgent issues calmly.

Responsibilities

• Frequently operate cash register and assist customers.
• Oversee daily activities of store associates and ensure customer service quality.
• Assist with receiving, unpacking, and stocking of new inventory.
• Act as Manager on Duty when needed, overseeing store operations.

Skills

Communication skills

Multi-tasking

Creative thinking

Stays calm under pressure

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below in Missouri seeks an experienced supervisor to wow customers through personal interaction and lead store associates in daily operations. You will train crew on BEST service, oversee tasks, and ensure a smooth checkout experience.

The role includes opening/closing duties, cash handling, and maintaining store readiness. Flexible scheduling, including weekends, is required. Equal opportunity employer with benefits information available on the company benefits site.