Store Operations Lead — Customer Experience & Team Coach

Five Below; Springfield (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Five Below in Springfield, MO is seeking a capable leader to supervise store operations and develop a high-performing team.

The role trains crew on the BEST customer service, opens and closes the store, manages cash and safety, and drives sales through engaging merchandising.

If you have 1 year of management experience and strong communication, you can help us deliver a fast, friendly checkout and a WOW customer experience.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and work flexible schedule.

Responsibilities

• Wow customers through personal contact and train crew.
• Oversee daily store activities and staff performance.
• Open/close store, handle cash, alarms, and security.
• Assist with receiving, stocking, and merchandising.
• Support onboarding and training of associates.

Skills

Management experience

Verbal and written communication

Multi-tasking

Creative thinking

Flexible schedule

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Springfield, MO is seeking a capable leader to supervise store operations and develop a high-performing team.

The role trains crew on the BEST customer service, opens and closes the store, manages cash and safety, and drives sales through engaging merchandising.

If you have 1 year of management experience and strong communication, you can help us deliver a fast, friendly checkout and a WOW customer experience.