Store Operations Lead – Customer Experience Champion

Five Below Inc; Dallas (TX); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Health coverage

Job summary

Five Below is seeking a Store Leader to supervise crew, deliver WOW customer service, and manage daily store operations in a fast-paced environment. You will train associates, oversee merchandising and stock, and act as Manager on Duty to ensure smooth opening/closing procedures.

Embrace a flexible retail schedule, partner with leadership, and drive sales while controlling expenses. Five Below supports benefits and equal opportunity employment.

Qualifications

• High School graduate or equivalent required.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wowing the Customer through personal contact with customers.
• Train the crew on the BEST customer service experience for fast, friendly checkout.
• Oversee daily activities of store associates and ensure effective performance.
• Assist with receiving, unpacking, and organizing stock for quick floor placement.
• Act as Manager on Duty and handle store operations, staff, and urgent issues.
• Open or close the store, secure cash, lock doors, set alarms, prep for daily operations.

Skills

Excellent verbal and written comms

Ability to multi-task

Creative thinking

Ability to maintain composure under压力

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below is seeking a Store Leader to supervise crew, deliver WOW customer service, and manage daily store operations in a fast-paced environment. You will train associates, oversee merchandising and stock, and act as Manager on Duty to ensure smooth opening/closing procedures.

Embrace a flexible retail schedule, partner with leadership, and drive sales while controlling expenses. Five Below supports benefits and equal opportunity employment.