Store Operations Lead

Walgreens; Lenexa (KS); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Lenexa, KS is seeking a team member responsible for opening and closing the store, handling cash, and ensuring a smooth customer experience. The role involves processing returns, refunds, and keeping the floor ready for business each day.

The position emphasizes leadership experience, store systems knowledge, and delivering Walgreens’ distinctive customer service. Equal opportunity employer; salary range provided.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Serves as a liaison between management and team members when store management is not present.
• Reports disciplinary issues and customer complaints to management.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Lenexa, KS is seeking a team member responsible for opening and closing the store, handling cash, and ensuring a smooth customer experience. The role involves processing returns, refunds, and keeping the floor ready for business each day.

The position emphasizes leadership experience, store systems knowledge, and delivering Walgreens’ distinctive customer service. Equal opportunity employer; salary range provided.