Shift Lead: Customer Experience & Store Operations

Walgreens; Overland Park (KS); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Overland Park, KS, seeks a part-time associate to open and close the store when management is absent, handle cash and register duties, complete returns, and ensure floor and stock room readiness for daily business. You will greet customers, resolve issues, and model Walgreens service traits to deliver a distinctive experience.

The role emphasizes teamwork, inventory accuracy, adjustments to pricing, and adherence to local regulations while maintaining store appearance and compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to cash registers as needed.
• Models and delivers a distinctive and delightful customer experience.
• Liaises between management and team members when store management is not present.
• Maintains accurate inventory counts and basic department pricing and signage.

Skills

Customer service

Leadership

Cash handling

Education

PTCB certification or pharmacy license

Tools

Cash register system

Store systems

Job description

Walgreens in Overland Park, KS, seeks a part-time associate to open and close the store when management is absent, handle cash and register duties, complete returns, and ensure floor and stock room readiness for daily business. You will greet customers, resolve issues, and model Walgreens service traits to deliver a distinctive experience.

The role emphasizes teamwork, inventory accuracy, adjustments to pricing, and adherence to local regulations while maintaining store appearance and compliance.