Store Lead - Customer Experience & Operations

Walgreens; Town of Camillus (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a team member to help open and close the store in the absence of management, ensuring all systems start-ups and cash handling are completed for a smooth start to the business day. Responsibilities include processing returns, refunds, cash drops, and providing change to registers while maintaining accurate records.

The role emphasizes delivering a distinctive customer experience, greeting customers, and assisting with products and services to resolve issues and ensure

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and startup procedures.
• Handle returns, refunds, cash drops, and provide change for registers.
• Model and deliver a distinctive customer experience.
• Engage customers, assist with products and services, and resolve issues for a positive experience.
• Attend to store operations, pricing, inventory counts, and basic maintenance tasks.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking a team member to help open and close the store in the absence of management, ensuring all systems start-ups and cash handling are completed for a smooth start to the business day. Responsibilities include processing returns, refunds, cash drops, and providing change to registers while maintaining accurate records.

The role emphasizes delivering a distinctive customer experience, greeting customers, and assisting with products and services to resolve issues and ensure