Store Operations Lead

Five Below; Gainesville (VA); On-site; USD 1,828,000 - 2,066,000; Full time

Job summary

Five Below in Gainesville, VA is seeking a store leadership team member to coach crew, ensure excellent customer service, and handle daily operations. This role includes opening/closing, cash handling, training new associates, and driving sales through merchandising and efficiency.

The position requires at least 1 year of management experience, a high school diploma or equivalent, and the ability to work a flexible schedule, including weekends and evenings.

Qualifications

• Minimum 1 year of management experience.
• Strong verbal and written communication skills.
• Ability to multi-task and work flexible hours.

Responsibilities

• Ensure crew wowed customers with personal contact and fast, friendly checkout.
• Act as Manager on Duty when needed, overseeing store operations and staff performance.
• Open/close procedures including cash security, alarms, and daily readiness.
• Oversee stock receiving, unpacking, and stocking for sales floor readiness.
• Lead onboarding and ongoing training of associates on policies and product knowledge.
• Drive sales by merchandising optimization and superior service.
• Maintain store cleanliness and maintenance duties as needed.

Skills

Leadership

Customer service

Communication

Education

High School graduate or equivalent

College experience preferred

Job description

Five Below in Gainesville, VA is seeking a store leadership team member to coach crew, ensure excellent customer service, and handle daily operations. This role includes opening/closing, cash handling, training new associates, and driving sales through merchandising and efficiency.

The position requires at least 1 year of management experience, a high school diploma or equivalent, and the ability to work a flexible schedule, including weekends and evenings.