Store Operations Lead

Royal Farms

Essex (MD)

On-site

USD 22,000 - 30,000

Full time

14 days+

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Job summary

Royal Farms is seeking a Team Leader to oversee store operations during shifts, ensuring excellent customer service and adherence to safety standards. You will train staff, manage daily tasks, and coordinate with management to maximize sales and maintain product quality.

The role emphasizes hands-on leadership, staff development, and ensuring food service programs run smoothly around the clock.

Qualifications

Must be at least 18 years old.
Must have a high school diploma or GED.
Must possess strong written, verbal, and interpersonal communication skills.
Must possess strong supervisory and organizational skills.
Demonstrated strong leadership skills.
Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

Oversee shift operations as the Person in Charge when more senior lead is not present, coordinating team responsibilities and addressing operational needs in real time.
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements.
Serve as a Certified Trainer by onboarding and training team members, providing regular feedback and coaching to ensure consistent execution of operational standards.
Ensure the 24/7 execution of all food service and beverage programs, including proper ordering and production planning.