Store Operations Lead

CVS Health; Charlottesville (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health is seeking an Operations Supervisor to support the CVS Store Management team in planning and driving store execution and performance. You will lead the store and staff when no manager is onsite, ensuring opening/closing procedures are completed and guest service remains top of mind.

The role emphasizes customer service excellence, coaching of colleagues, and accurate merchandising. A full-time schedule with varied shifts is required, with pay range noted and competitive benefits.

Qualifications

• Deductive reasoning ability and strong analytical skills.
• Advanced communication and supervision abilities.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store operations when no manager is onsite.
• Supervise staff and direct activities to meet store goals.
• Provide customer service guidance and coaching to colleagues.
• Maintain confidentiality and uphold CVS customer service standards.
• Stock shelves and merchandise displays; ensure weekly/promotional merchandising is executed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Education

High School Diploma

Job description

CVS Health is seeking an Operations Supervisor to support the CVS Store Management team in planning and driving store execution and performance. You will lead the store and staff when no manager is onsite, ensuring opening/closing procedures are completed and guest service remains top of mind.

The role emphasizes customer service excellence, coaching of colleagues, and accurate merchandising. A full-time schedule with varied shifts is required, with pay range noted and competitive benefits.