Store Operations Supervisor — Customer Care Leader

CVS Health; Rhode Island; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Supervisor to lead store execution and performance while building customer loyalty through exceptional service. When no manager is onsite, you will lead the store and staff, ensuring smooth operations and completion of opening/closing procedures.

Key responsibilities include supervising crews, delivering personalized customer service, maintaining merchandising standards, and coordinating weekly promotions.

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication, supervision and influencing abilities.
• Ability to work full-time with a flexible schedule including mornings, overnights and weekends; willing to overtime.
• Proficiency with basic computer tasks.

Responsibilities

• Manage the store with the management team and crews; supervise activities and ensure directives are followed.
• Deliver excellent customer service and handle questions/complaints while promoting CVS culture.
• Price merchandise, stock shelves, and maintain weekly, promotional, and seasonal displays.
• Ensure opening and closing procedures are completed, especially when no manager is on site.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Influencing skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor to lead store execution and performance while building customer loyalty through exceptional service. When no manager is onsite, you will lead the store and staff, ensuring smooth operations and completion of opening/closing procedures.

Key responsibilities include supervising crews, delivering personalized customer service, maintaining merchandising standards, and coordinating weekly promotions.