Store Operations Lead — Customer Experience & Execution

CVS Health; Cherry Hill Township (NJ); Presencial; USD 25 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness programs

Resumo da oferta

CVS Health is seeking an Operations Supervisor to support the CVS Store Management team in planning and driving store execution and performance. You will build consumer loyalty by focusing on excellent customer service and leading the store when management is not onsite.

The role entails opening/closing procedures, supervising staff, and ensuring smooth operations while maintaining a high standard of service for CVS customers.

Qualificações

• Deductive reasoning ability and analytical skills with computer proficiency.
• Advanced communication, supervision experience, and influencing skills.
• Ability to work a full-time flexible schedule including early mornings, overnights, and weekends.

Responsabilidades

• Lead store operations in coordination with store management and crews.
• Supervise the crew by assigning, directing and following up activities.
• Deliver effective communication between management and store teams.
• Assist customers with questions, problems, and compliments; foster a positive CVS experience.
• Coach colleagues with feedback and maintain customer confidentiality.
• Support merchandising, pricing, stock, displays and inventory.

Conhecimentos

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Influencing skills

Flexible schedule

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

CVS Health is seeking an Operations Supervisor to support the CVS Store Management team in planning and driving store execution and performance. You will build consumer loyalty by focusing on excellent customer service and leading the store when management is not onsite.

The role entails opening/closing procedures, supervising staff, and ensuring smooth operations while maintaining a high standard of service for CVS customers.