Store Operations Lead

Royal Farms; Berlin (MD); On-site; USD 26,000 - 30,000; Full time

Job summary

Royal Farms is seeking a Team Leader to oversee store operations, lead a diverse team, and safeguard food safety and service standards. You will support management in daily execution, coach staff, and ensure seamless customer experiences in a fast-paced convenience environment.

The role emphasizes shift leadership, safety compliance, and effective communication, with opportunities for certification and career growth in store management.

Qualifications

• Strong leadership and supervisory capabilities.
• Excellent written and verbal communication.
• Proven ability to manage teams and operations.
• Comfort with fast-paced retail environments and food service.

Responsibilities

• Oversee store operations as PIC when required, ensuring customer satisfaction and operational excellence.
• Lead customer service and sales initiatives, coaching team members to achieve service standards.
• Manage shift tasks including POS transactions, cash handling, and safety compliance.
• Train and onboard team members to maintain standard procedures and service quality.

Skills

Leadership

Communication skills

Supervisory skills

Organizational skills

Team development

Customer service

Analytical skills

Decision making

Education

High school diploma or GED

Tools

Computer skills

POS system

Job description

Royal Farms is seeking a Team Leader to oversee store operations, lead a diverse team, and safeguard food safety and service standards. You will support management in daily execution, coach staff, and ensure seamless customer experiences in a fast-paced convenience environment.

The role emphasizes shift leadership, safety compliance, and effective communication, with opportunities for certification and career growth in store management.