Store Operations Lead — Shift Leader

Royal Farms; Shamokin Dam (Snyder County); On-site; USD 21,000 - 30,000; Full time

Job summary

Royal Farms is seeking a Team Leader to oversee all store operations on duty, acting as Person in Charge when a senior manager is unavailable. You will support customer service, product availability, and safety programs while driving sales and cost controls.

You will train staff, manage shift tasks, and ensure compliance with policies. The role emphasizes leadership, accountability, and maintaining brand standards in a fast-paced retail environment.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Provide outstanding customer service and maintain high standards of store conditions.
• Coach and support team members to deliver friendly, knowledgeable service.
• Oversee shift operations as Person in Charge when needed, ensuring real-time operational needs are met.
• Handle POS transactions, vendor check-in, and cash-control adherence.
• Ensure food and beverage programs are executed 24/7 with quality and safety in mind.
• Maintain clean, organized work areas and report maintenance issues promptly.
• Lead onboarding and ongoing training, providing feedback to ensure consistent execution of standards.
• Supervise store employees in the absence of a more senior leader.

Job description

Royal Farms is seeking a Team Leader to oversee all store operations on duty, acting as Person in Charge when a senior manager is unavailable. You will support customer service, product availability, and safety programs while driving sales and cost controls.

You will train staff, manage shift tasks, and ensure compliance with policies. The role emphasizes leadership, accountability, and maintaining brand standards in a fast-paced retail environment.