Shift Leader: Store Ops & Customer Experience

Royal Farms; Plymouth (NC); On-site; USD 22,000 - 32,000; Full time

Job summary

Royal Farms is seeking a Team Leader to oversee full store operations during on-duty hours and assist management in delivering exceptional customer service, maintaining product availability, and executing food service programs. The role emphasizes leadership, shift management, safety compliance, and coaching team members to uphold the company’s standards while driving sales and efficiency.

This position requires reliability, strong communication, and the ability to manage multiple tasks in a

Qualifications

• Must possess strong written, verbal, and interpersonal communication skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee full shift operations as Person in Charge during assigned hours.
• Provide training and coaching to team members to ensure standard execution.
• Ensure safety, quality, and customer service standards are met.
• Assist store management in customer service, product availability, and vendor relations.

Skills

Communication skills

Supervisory skills

Leadership

Organizational skills

Education

High school diploma or GED

Job description

Royal Farms is seeking a Team Leader to oversee full store operations during on-duty hours and assist management in delivering exceptional customer service, maintaining product availability, and executing food service programs. The role emphasizes leadership, shift management, safety compliance, and coaching team members to uphold the company’s standards while driving sales and efficiency.

This position requires reliability, strong communication, and the ability to manage multiple tasks in a